DDK - Die Deutschen Klassiker

I'd give these a stab as they are near me and they sorted out some custom brake cables for me while a waited, but I don't have any instruments that need refurbing. They certainly seem to offer the same services what Speedy Cables do.

http://www.speedograph-richfield.com/ht ... pairs.html

They do industrial stuff too
http://www.industrialinstruments.co.uk/

So I imagine pretty standard VDO gauges out of a crusty old Porsche is a walk in the park.

They returned them in 7 working days and as they have had bad press returned you $500.00 - and a promise to make me and other previous customers much happier in the future with no grumpy comments like "well we only received them 5 weeks ago" from their head of PR (part-time).

Chris

They say a happy customer tells one or two people but unhappy customers tell 7 people. Think you've easily surpassed 7 but with service like this they deserve it. Amazing.

Entertainingly written story Paul but totally unacceptable 'service' - & the exterior of the cases shouldn't be painted anyway !

People have often asked me why I always send my gauges to North Hollywood Speedo for refurbishment or custom work ...

Their turnround time is often only a week (sometimes even less) - maybe a couple of weeks at most.

They always email me an invoice for checking prior to taking payment.

I usually receive the gauges back within 7-10 days after paying & very rarely have had to pay any import taxes as they clearly state on the customs form that these are the customers gauges being returned after refurbishment.

As I am currently in California & was in LA last week, I called in to see them & received a very friendly reception (& some excellent coffee !) & was given a guided tour of their operation - about 6 guys all with particular specialities & I met a couple of them who had restored gauges for me & remembered my name. One guy was actually working on some instruments for Alan Drayson at Canford Classics !

Sorry to hijack your thread but it's a great shame that there doesn't seem to be anyone in the UK who can compare - & I've tried most of the UK 'specialists' ...

Hi Paul,

Great story, really enjoyed reading that!

If they were my gauges i'd honestly be appalled!! They may look good but 340+ days thats ridiculous - they moved within the period and misplaced your items, twice seemingly...

If I owned Speedy cables I would not charge you - If I had a restoration job in which takes a weeks work (which I have many of btw) and returned it a year later I would simply not charge the customer!

It has taken over 38 hours to receive my keyring, this sorry story of poor service just continues!

already in use, thanks Paul..........aka Speedy Keyrings

Tim

Nige,

I tried to get Speedograph Richfield to work their magic on my non moving odometer on my speedo circa 3 years ago but it wasn't a service they could provide back then. Shame as I was working in Nottingham at the time too and they were 5 minutes away. They are very good with other instruments though, Smiths etc.

HTH

James

Sorry to read this Paul. It appears I was lucky with my recent repair as posted on the other thread